Refund Policy

No Refunds

All our pieces are made to order, especially for each customer. Because of this, we do not offer refunds, cancellations, or returns once an order has been confirmed.

We encourage customers to carefully review the size chart, measurements, product details, and order information before placing an order.

Defective Items

Every order is carefully checked before dispatch. However, if you receive an item with a manufacturing defect or damage, you may be eligible for an exchange.

To request an exchange for a defective item:

1. Contact us within 7 days of receiving your order.
2. Provide your order number and clear photographs/videos showing the defect.
3. The item must be unworn, unwashed, unaltered, and in its original condition.

Once the defect is verified, we will arrange an exchange for the same item, subject to availability.

Items that have been worn, washed, altered, damaged after delivery, or damaged through improper care will not qualify for an exchange.